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Calypso Achieves ISO 9001 Certification with TickITplus for Product Support

 

Calypso is pleased to announce that our Product Support team has successfully achieved certification to ISO 9001:2015 and TickITplus at the Foundation level. The certification covers all Calypso support sites around the world, including our newest location in Dublin, Ireland.

“Improvement in our service has been a continuous process. We are in our eighth year of a quality system certification and have seen significant improvements in case resolution time over this period.”

— Denis Plisson, Head of Calypso Product Support

The latest ISO standard is more rigorous than earlier versions. It emphasizes leadership, measureable performance, and risk-based thinking, ensuring quality management is embedded in the support infrastructure.

This successful, independent third-party certification confirms Calypso Product Support’s leadership position in the provision of service.

Awards

Pioneer Innovative Technology. Reimagine Capital Markets.

Calypso Technology, Inc. is a cloud-enabled provider of cross-asset front-to-back solutions for financial markets with over 35,000 users in 60+ countries. Its award-winning software improves reliability, adaptability, and scalability across several verticals, including capital markets, investment management, central banking, clearing, treasury, liquidity, and collateral. Calypso is leveraging innovative cloud microservices and blockchain distributed ledger technology (DLT) based solutions to reduce trading costs and improve time to value.

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