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Calypso is pleased to announce that our Product Support team has successfully achieved certification to ISO 9001:2015 and TickITplus at the Foundation level. The certification covers all Calypso support sites around the world, including our newest location in Dublin, Ireland.

“Improvement in our service has been a continuous process. We are in our eighth year of a quality system certification and have seen significant improvements in case resolution time over this period.”

— Denis Plisson, Head of Calypso Product Support

The latest ISO standard is more rigorous than earlier versions. It emphasizes leadership, measureable performance, and risk-based thinking, ensuring quality management is embedded in the support infrastructure.

This successful, independent third-party certification confirms Calypso Product Support’s leadership position in the provision of service.

Integrated suite of cross-asset trading and risk management solutions

Calypso is the leading provider of innovative cross-asset front-to-back technology solutions for complex financial markets. We provide clients with a single platform that enables system consolidation, business innovation and growth at the enterprise level across trading, risk management, processing and accounting.

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